Shipping & Return Policy

Twisted Oak Apothecary offers FREE shipping within the U.S. for all orders – no matter the amount! We ask you to allow 2 to 3 business days for us to process and review your order once submitted.

Twisted Oak Apothecary ships orders by standard USPS mail. Shipping times are usually 2 to 4 business days after processing but can vary due to recipient location. Please keep in mind that these timelines are estimates and do not account for holidays, inclement weather, backorders, or general postal service performance. For all orders over $300, a signature is required for delivery.

Payment receipt and tracking information are sent to you via email after we complete your order and information is made available from the carrier.

We work hard to ensure you receive a quality product. In fact, we believe our products are so good we’ll accept any returns within 30 days of purchase. Just contact our support team at [email protected] to exchange or receive a full refund minus shipping.